About Paint Hair Lounge
Reviews for Paint Hair Lounge
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Monday: 10AM - 5PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 9AM - 5PM
Sunday: 10AM - 5PM
Paint Hair Lounge is a highly renowned hair salon that offers exceptional services. The salon boasts a modern interior and a friendly, welcoming atmosphere, making it a popular choice for both long-time and new clients. Customers have praised the stylists for their skill and ability to work with fine, thin, and curly hair, helping clients achieve their desired looks. Pamela, in particular, has been recognized as a hair magician who knows how to work with baby fine hair and provide highlights and lowlights that look natural and beautiful. Many clients appreciate the honest advice and personalized care from the stylists, including Andrea, Rachel, Maria, and Tanisha, who all understand what clients want and deliver excellent results. The salon has a warm environment where clients feel cared for, and the staff's dedication is evident in their detailed work and friendly attitude. However, some reviews have highlighted issues with service quality and sanitation, emphasizing the importance of professionalism and proper upkeep. Overall, Paint Hair Lounge remains a popular destination for those seeking talented stylists and a welcoming setting.
Tanisha, best stylist, that I have had in years! Tanisha takes the time to go over with you of what you are looking to have done and will give you her personal opinion on what cut , color and style will suit you the best what you are looking .
I want to acknowledge that every stylist can make mistakes, but when you're charging as an expert, it’s essential to act with integrity, especially after multiple attempts to correct a mistake. Unfortunately, my experience at Paint Hair Lounge was extremely disappointing. After paying $466 for babylights, toner, tip, and a cut, my first attempt at a service was a failure. The highlights were uneven, there were dark patches, and the foils weren’t applied to my roots. I left the salon dissatisfied and immediately messaged the salon within hours to express my concerns, sending photos as evidence. I offered to send more photos and clearly communicated my dissatisfaction. On my second visit, Tanisha, the stylist, agreed that the foils were not applied to my roots and that a dark patch from the first attempt was still noticeable. Unfortunately, after the redo, the highlights were still far from acceptable. The foils bled badly, leaving a stripes all across my head, and the overall result was still subpar for any stylist, let alone one charging premium prices like Paint Hair Lounge. What was even more frustrating was the salon's poor response to my concerns. Their communication was dismissive, and they never apologized for the mistakes made. When I requested a partial refund for the unsatisfactory services, they refused and ended our professional relationship. Despite emailing them twice right after each appointment, explaining that I was upset, they falsely claimed I left happy both times. I was OK with the cut, so only asked for a refund of $388, so I could go somewhere new to correct their mistakes. In addition to the poor results, the salon was unsanitary. Hair was left scattered around the stylist’s stations, and the washroom was dirty. The hand towels remained in the same container during my second visit, which is unacceptable and indictive of how infrequently, if ever, they clean. In hindsight, it’s clear the salon lacked professionalism, failed to fix their mistakes, and didn’t provide the quality of service expected for the money paid. I hope this review, along with the attached photos, helps others avoid making the same mistake. I now need to pay for a colour correction because of their terrible work. Unless you're looking for "tiger stripes," Tanisha may not be the right stylist for you.
Great service, cordial stylists and lots of room.