WARNING WARNING - HONDA ODYSSEY Engines are defective - VCM misfires blowing engine requiring entire replacement. Honda will do nothing. Honda Service Nanaimo quoted us on a used engine at $13,500. However, they even admit that these engines are defective and have had many blow with same piston issue. Honda Canada offered to bring bill down to $11k, but no guarantee it won't happen again and no idea how many km on used engine. Total nightmare. Google Search "Honda Odyssey Muzzler/Tuner" and you will see how common this issue is. There's been class action lawsuits even. If you want to save your engine you need to disable Honda's VCM with a Muzzler... read full review
October 2023
Bought a used SUV here. They are supposed to contact me about a side view mirror that came damaged. No contact. Shifting out of Park it is stuck, gotta try for about 5 min. No answers to my phone calls, no communication.
July 2021
Excellent customer service from Liam Laturnus, Sales Representative of Nanaimo Honda. We were very happy to have purchased a used Ford F-150 Lariat from Nanaimo Honda. Liam was very quick to respond by email during the initial appointment scheduling. At the initial appointment, Liam was very respectful to the current Covid protocols, he offered and brought us coffee and water and he was very happy to find the answers to any questions that we had that he could not answer himself. A special thank you to Derek Yan, Shiffon Prince, Shelia Bray, and General Manager Paul Robson for the helpful advice, knowledgeable technical vehicle education, orderly and quick flowing financing... read full review
WARNING WARNING - HONDA ODYSSEY Engines are defective - VCM misfires blowing engine requiring entire replacement. Honda will do nothing. Honda Service Nanaimo quoted us on a used engine at $13,500. However, they even admit that these engines are defective and have had many blow with same piston issue. Honda Canada offered to bring bill down to $11k, but no guarantee it won't happen again and no idea how many km on used engine. Total nightmare. Google Search "Honda Odyssey Muzzler/Tuner" and you will see how common this issue is. There's been class action lawsuits even. If you want to save your engine you need to disable Honda's VCM with a Muzzler... read full review
Bought a used SUV here. They are supposed to contact me about a side view mirror that came damaged. No contact. Shifting out of Park it is stuck, gotta try for about 5 min. No answers to my phone calls, no communication.
Excellent customer service from Liam Laturnus, Sales Representative of Nanaimo Honda. We were very happy to have purchased a used Ford F-150 Lariat from Nanaimo Honda. Liam was very quick to respond by email during the initial appointment scheduling. At the initial appointment, Liam was very respectful to the current Covid protocols, he offered and brought us coffee and water and he was very happy to find the answers to any questions that we had that he could not answer himself. A special thank you to Derek Yan, Shiffon Prince, Shelia Bray, and General Manager Paul Robson for the helpful advice, knowledgeable technical vehicle education, orderly and quick flowing financing... read full review