About DirectBuy Furnace Ltd.
Reviews for DirectBuy Furnace Ltd.
Write a reviewHours
Monday: 9AM - 8PM
Tuesday: 9AM - 8PM
Wednesday: 9AM - 8PM
Thursday: 9AM - 8PM
Friday: 9AM - 8PM
Saturday: 9AM - 8PM
Sunday: Closed
Tips
accepts debit cards
DirectBuy Furnace Ltd. is a reliable and efficient company that provides excellent service to its customers. The company's team is professional, friendly, and knowledgeable, offering competitive quotes and ensuring a smooth installation process. The technicians are efficient, courteous, and clean up after the job is done. Customers praise the company's fast and reliable service, as well as the excellent work done on installations. The sales representative is recognized for outstanding service and for explaining all options to the customers. The company is also praised for honoring their initial estimates, even when parts prices increased. Customers express their satisfaction with the company's work, stating that they are "very happy" and "super happy" with the results, and that they would "highly recommend" DirectBuy Furnace Ltd. to family and friends. The service technicians are described as "very friendly and very professional," and the work is done efficiently, with the technicians cleaning up after themselves.
We have recently upgraded our outdated furnace with a new, energy-efficient Trane model. The team, consisting of estimator Josh and technicians Brayden and Joe, exceeded our expectations. Josh was very knowledgeable and took the time to explain the products in detail, ensuring we made an informed decision. The technicians Brayden and Joe were also highly skilled and efficient in their work. Not only did they complete the installation in a professional manner, but they also attentively listened to our requirements and executed the installation exactly as we wanted, both inside and outside the house, ensuring everything looked perfect. We highly recommend this company and crew to others. One minor suggesting, we noticed hot air was blowing out from the air duct where it is joint with the top of the furnace when it is on and we suggest sealing those joints to further improve efficiency.