About BCAA Auto Service Centre
Reviews for BCAA Auto Service Centre
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 5PM
Sunday: Closed
BCAA Auto Service Centre is a popular choice for vehicle maintenance, known for delivering on their promises in a timely manner without pushing for unnecessary work. The center offers a variety of services such as oil changes, wheel alignment, tire service, engine and electrical repair, brake repair and replacement, fluid flushes, suspension, steering and chassis diagnostics, AC recharge, and fuel system services. They also provide out-of-province, safety, and pre-purchase vehicle inspections. BCAA members can enjoy additional perks and savings, but everyone is welcome, and satisfaction is guaranteed. The service center keeps customers informed about the work that needs to be done and can accommodate appointments with short notice. Customers have appreciated their efficient and prompt service, reasonable pricing, and the fact that they do not feel pressured or upsold. Employees like Tim are recognized for their kindness, and he has even waived fees for certain appointments. The center's driver, Rick, is noted for being extremely helpful and genuinely caring, enhancing the customer experience. Additionally, Daniel Jimeno has been praised for his friendly and knowledgeable service, ensuring clients feel their best interests are prioritized. The center also provides extra services like car washing after the work is done. Overall, BCAA Auto Service Centre is a reliable and trustworthy choice for vehicle maintenance and repair.
I took my vehicle in due to the workers at Mr. Lube telling me my transmission fluid had metal shavings in it and I wasn’t sure it actually did since I hadn’t had the vehicle for very long.
I was told that there was nothing in the fluid at all. They ran a magnet through it and nothing.
Shout out to Tim!! Such a kind man. He didn’t charged me for the appointment which he didn’t have to do but he’s just that awesome!
Thank you Tim and the workers at BCAA!!
I always get great service at the BCAA Auto Service Centre in Kelowna. Daniel Jimeno has helped me serval times with my vehicle and is always very friendly and knowledgable. He's such a gentleman and has never made me feel like he's trying to up sell me. I genuinely feel like he has my best interest in mind, which is rare thing to find these days. Highly recommend!
I would like to whole heartedly commend Daniel J, for his professional expertise on getting my plumbing van up and running FAST! We’re talking just a few hours and they were done with my blown apart serpentine/ac belt/coolant top up.
It’s the customer service like yours that we need more of in this world.
Thank you Daniel for your professionalism, empathy and fast paced attitude.
I would completely advise management to provide an immediate raise for Daniel; he’s a major asset.
His explanation of the issue and communication throughout was what was valued most.
You’ve made a terrible experience getting stuck and towed back into a life long customer...read full review