The Insurance Services Department of London Drugs Ltd.

This staff said the products need to be matched with all Images shown on the coupons when I went to check out. I explained this is not the meaning of the wordings, but she insist need to match with the image. If as you said, is that I can only buy the diaper in size 2??? But these coupons are the welcome gift for newborn from London Drugs! No Logic at all! Then she seems notice that she may be wrong, said she not yet review on all the coupon but the Aveeno one must match with the Image, also the Dove one. I told her to clarify with her manger,she just stood there doing nothing and insist not process the coupons for me. It is ridiculous and waste my time! Then I immediately drive to the Lougheed mall London Drugs and used all the coupons successfully. The staff at Lougheed also agree with me this is not make sense to purchase as the image shown on the coupons. After that I went back to Coquitlam centre London Drugs and complained this case to the staff at customer Service counter, She also feels surprise and sorry what her colleague done this to me . I thanks for her caring, but really angry about that one rejected me without logic and training! I does not mind you lack of training, but the attitude, even refusing to ask the others to clarify!

What kind of company coupon policy only gives a portion of the coupon value?? I had a $5 off baby formula coupon and presented it to the cashier and they told me they can only give me $3 dollars off because it is their internet coupon policy. I was very confused as of why? If the coupon says $5 off, shouldn't I get $5 off? Needless to say I took my business elsewhere. Thanks for wasting my time.