Moore and Russell Heating & Air Conditioning

Moore and Russell Heating & Air Conditioning is a reliable and customer-focused company. Customers praise the promptness, politeness, and efficiency of the technicians, such as Kia, Ali, Simramjeet, and Lindsey, who have quickly resolved various heating and cooling issues. Clients appreciate the technicians' diligence and their ability to get the job done right, even in challenging situations. Recently, Hamid performed an air conditioner service, demonstrating his knowledge and thoroughness by quickly fixing a small leak and showing professionalism. The company offers a full meal deal with furnace, heat pump, and air conditioner, and Lindsey W and her team have resolved multiple technical issues with quick service and a smile, earning high recommendations. However, there have been some delays, such as a 3 1/2-hour late appointment without a phone call, though technicians like Ali and Russell have been praised for their professionalism during other services, such as installing a hot water tank. Clients are hopeful for ongoing solutions, as some issues like a kitchen tap are still being addressed.