Excellent customer services, staff members treated clients with warm welcome, kindness and overall their professionalism. Especially ERICK, very kind and sincere in person and on the phone. I’m way beyond happy and satisfied every time I go there either for a cane or a walker… etc… Will highly recommend this place to everyone who needs medical supplies. I wish I have more stars to give them!! Thank you Erick and thank you to all the staff members. Loan Ngo
March 2024
I have been too Regency many many times and have never had a bad experience with any staff, they will greet you as you enter and right away ask if you need assistance and if they are all busy they will assist you as soon as you can and if tgey see you might have missed something you may need with what you ate purchasing they will let you know and this is never an attempt to upsell their products.
November 2023
I would highly recommend this business. I don't live in the lower mainland, so it was hard not being able to do the footwork for my mother in person. I spoke with Francis over the phone to help my mother in Vancouver find a mobility scooter. After speaking with him, I felt so relieved to have someone working with me who sounded invested in giving the best care and service and finding the best fit for her needs. Thank you so very much!!
Excellent customer services, staff members treated clients with warm welcome, kindness and overall their professionalism. Especially ERICK, very kind and sincere in person and on the phone. I’m way beyond happy and satisfied every time I go there either for a cane or a walker… etc… Will highly recommend this place to everyone who needs medical supplies. I wish I have more stars to give them!! Thank you Erick and thank you to all the staff members.
Loan Ngo
I have been too Regency many many times and have never had a bad experience with any staff, they will greet you as you enter and right away ask if you need assistance and if they are all busy they will assist you as soon as you can and if tgey see you might have missed something you may need with what you ate purchasing they will let you know and this is never an attempt to upsell their products.
I would highly recommend this business. I don't live in the lower mainland, so it was hard not being able to do the footwork for my mother in person. I spoke with Francis over the phone to help my mother in Vancouver find a mobility scooter. After speaking with him, I felt so relieved to have someone working with me who sounded invested in giving the best care and service and finding the best fit for her needs. Thank you so very much!!