Old Orchard Medical Clinic

$ • Walk-in Clinics, Medical Spas, Family Practice

4429 Kingsway #11, Burnaby, BC V5H 2A1

About Old Orchard Medical Clinic

Old Orchard Medical Clinic is a walk-in and by-appointment medical clinic that aims to provide prompt care to patients. The clinic is known for its tidy and clean facilities, as well as its friendly and considerate front-desk staff. Patients have praised the care provided by the clinic's physicians, including Dr. Scarth, who is described as very gentle and patient. Many patients highlight the kindness and honesty of the staff and doctors, noting their supportive attitude and thorough care. The clinic has a team of skilled doctors, including Dr. Frame, who has been praised for his thorough and excellent care over the years. Though Dr. Frame is retiring soon, patients remain satisfied with the care provided by other doctors at the clinic, such as Dr. Ticea, Dr. Eichorst, and Dr. Bryant. Dr. Cremona Ticea, in particular, is commended for giving proper care, referring and following up for specialists, and being very accommodating. The front desk staff, including Mathew, are often recognized for their helpfulness and professionalism in handling queries and solving problems quickly. While some patients have expressed concerns about the front-office staff, others note that they are often unfairly blamed for issues beyond their control, such as missed appointments or late arrivals. Overall, Old Orchard Medical Clinic is highly regarded for its comprehensive medical services, caring staff, and the supportive atmosphere that helps patients feel well cared for. Many patients appreciate the urgency with which the clinic addresses medical issues and the prompt scheduling of appointments, making it an excellent choice for timely treatment in the community.

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Reviews for Old Orchard Medical Clinic

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  • Aug 2025

    I called and spoke to Maria, a very kind and extremely helpful clinic staff . She handled my query in a very professional and compassionate way. A good reflection on the way this clinic caringly deal with patients. Well done! And thanks Maria for your kind assistance.

  • Jul 2025

    Back in March I had a medical issue that needs timely treatment or it will get serious quickly. The receptionist understood the urgency and able to book me in as soon as I could make it. When I booked a follow up appointment, the receptionist scheduled a phone meeting promptly for me and I received the doctor’s call on time. I’m more than happy with their services.

  • Jun 2025

    I have a great family Dr. For some reason I went to see Dr. At old orchard clinic,My first time to this clinic and I had a great experience... Front desk Mathew helped me, really helpful and very polite..... I see Dr. Serina govindasamy (hope I spell correct) she was very nice , helpful, polite and seems experience doctor . I really appreciate 🙏.

Hours

Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 3PM
Sunday: 10AM - 1PM

Tips

walk-ins welcome bike parking

Location

4429 Kingsway #11, Burnaby

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