The service person Tien was great and very knowledgeable. He didn't mind me sitting there watching what he was doing. He explained what he was doing as he removed the broken garberator and refit new pipes. Also explained what was happening when he snaked the clogged pipeline. . The job was done quickly and he kindly took away the old plumbing. Hopefully I'll never need a plumber again, but if I do, I'll request him! Thanks!
April 2024
I’m impressed with their expertise and dedication. They fixed the drain tile problem and did the inside renovation. Most importantly, they helped me through the insurance claim process, which is so complicated. Kevin and Steve are very professional and customer-oriented . They made the best plan for me and always responded in the first time.
February 2024
Mr. Rooter responded to my request quickly. Located my sewerage problem with the high quality camera and fixed the sewerage problem within reasonable timing. Sohill is the Field Technician, he dealt with my problem with his professional skills and knowledge. He dealt with the problem in details and explained the issue to me in a good customer manner. I appreciated my service provided by Mr. Rooter.
The service person Tien was great and very knowledgeable. He didn't mind me sitting there watching what he was doing. He explained what he was doing as he removed the broken garberator and refit new pipes. Also explained what was happening when he snaked the clogged pipeline. .
The job was done quickly and he kindly took away the old plumbing. Hopefully I'll never need a plumber again, but if I do, I'll request him!
Thanks!
I’m impressed with their expertise and dedication. They fixed the drain tile problem and did the inside renovation. Most importantly, they helped me through the insurance claim process, which is so complicated. Kevin and Steve are very professional and customer-oriented . They made the best plan for me and always responded in the first time.
Mr. Rooter responded to my request quickly. Located my sewerage problem with the high quality camera and fixed the sewerage problem within reasonable timing. Sohill is the Field Technician, he dealt with my problem with his professional skills and knowledge. He dealt with the problem in details and explained the issue to me in a good customer manner. I appreciated my service provided by Mr. Rooter.