Lotus Flower Boutique

$$ • Florist

4132 Dawson St, Burnaby, BC V5C 4B3

Reviews for Lotus Flower Boutique

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  • Aug 2024

    Lotus Flower Boutique is a floral shop that has received mixed reviews from customers. Many appreciate the exceptional service provided by the owner, who is described as kind and accommodating. One customer highlighted a last-minute request for a wedding bouquet that the owner fulfilled on her day off, saving her special day. Another customer, who ordered from Australia, praised the beautiful sympathy arrangement and the shop's patience with their order. However, there have been some issues with organization and delivery. One customer was disappointed when their Valentine's Day flowers, preordered a week in advance, were forgotten. Despite a late-night call and text about the order, the flowers never arrived, leading to frustration. While some customers acknowledge that mistakes can happen, they emphasize the importance of strong customer service to resolve issues. Overall, Lotus Flower Boutique is recognized for its lovely flowers and willingness to make things right, but it may need to improve its order management.

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Hours

Monday: 10:30AM - 7:30PM
Tuesday: 10:30AM - 7:30PM
Wednesday: 10:30AM - 7:30PM
Thursday: 10:30AM - 7:30PM
Friday: 10:30AM - 7:30PM
Saturday: 10:30AM - 6PM
Sunday: 10:30AM - 6PM

Tips

wheelchair accessible open to all accepts debit cards accepts apple pay garage parking, street parking, validated parking, private lot parking bike parking plastic-free packaging