Family Practice at Walmart Burnaby by Jack Nathan Health

Jan 2024

I’m very grateful to the staff at this clinic. I have been a patient since 2018. I was extremely fortunate to have Dr. El Masry as my family Doctor. He is conscientious and knows who I am. It is rare to find a physician who takes the time to review results and keep on top of things at all times. Dr. El Masry is extremely professional and knowledgeable added to which he is respectful. The people at reception have been without fail courteous and helpful.

Jun 2023

ok, this is walk-in clinic and they said they don't take any walk-in patient. So I asked them if I could make an appointment, and the rude receptionist said "we only take phone call appointment". change the name of the clinic...

Apr 2023

Doctor called early, but I was able to take the call early. He then gave me a hard time about an allergy to penicillin that runs in my family. I called to get a simple prescription and to ask to have a test for an illness I was exposed to. He seemed hesitant to give me the prescription, but told me to make an appointment at another clinic to get the test, even after I told him I can't go to that clinic for a couple weeks. He then hung up on me before I could ask questions, only 6 minutes into the call. I would not recommend and won't be coming back, would rather just go to ERIn all fairness, I didn't have issues with the receptionist when I was making my appointment....read full review