About Columbia Manufacturing Co Ltd
Columbia Manufacturing Co Ltd, particularly known for its skylights, has garnered a mix of feedback from customers and professionals in the roofing industry. Many praise the quality and elegant design of the skylights, highlighting their top-notch construction and smooth installation process. Customers often express satisfaction with the overall experience, noting the friendly and efficient service provided. However, there is a recurring concern regarding adhesive residue left by stickers on the skylights, which can lead to complications during installation. Roofers report spending excessive time removing this residue, which sometimes does not come off completely, affecting the appearance of the glass. This issue has led some professionals to seek alternatives, despite their appreciation for the quality of the skylights. Additionally, the company is recognized for its excellent customer support, particularly from a knowledgeable representative who consistently goes above and beyond to assist clients. Her proactive communication and understanding of project needs have made working with Columbia Skylights a positive experience for many, reinforcing their reputation as a reliable partner in both residential and commercial projects. Overall, Columbia Manufacturing Co Ltd is recommended for its high-quality products and strong customer service, despite some challenges with their skylight labels.
Im a roofer located in the Okanagan valley and the company I work for always goes with these skylights, the skylights are amazing quality and look very clean. My only issue with these skylights are the stickers on the glass. I have installed over 100 skylights and always have the same issue, the sticker leaves glue residue all the time, I’m there for hours scraping away at a stupid problem which shouldn’t even be a problem in the first place. Sometimes they don’t come off at all which makes me believe the glass is faded and the area where the sticker was placed at stayed the same causing a different shade in the glass, the homeowner always believes it’s glue residue...read full review
I couldn’t be happier with my experience with Columbia Skylight! From start to finish, everything was smooth, professional, and exceeded my expectations. The quality is top-notch, and the service was friendly and efficient.
What really stood out to me was how much thought has gone into the design and user experience. It’s clear that this company truly cares about their customers and their satisfaction. I’ve received so many compliments already!
Highly recommended to anyone looking for something reliable, elegant, and backed by excellent customer service.
Working with Maria at Columbia Skylights has been an absolute pleasure. Her deep knowledge of their products is matched only by her exceptional commitment to customer support, especially for us here at Roofmart Nanaimo.
Whether we're navigating the specifics of a complex residential installation or sourcing the right skylights for a commercial build, Maria consistently provides insightful guidance and practical solutions. She understands the unique needs of projects in this region and always goes the extra mile to ensure a smooth process.
What truly stands out is Maria's proactive approach. She doesn't just wait for questions; she anticipates potential challenges...read full review