Budget Brake & Muffler Auto Centres

Budget Brake & Muffler Auto Centres, located on Dawson Street in Burnaby, is a well-established business that has been serving the community for over 30 years. The team, led by Rob Akehurst, is known for providing excellent automotive service that goes above and beyond customer expectations. Rob's outgoing and friendly personality, along with his extensive automotive knowledge, helps customers feel at ease and confident in the safety of their vehicles. Customers have praised the team for their exceptional customer service, with one customer sharing how they were "scared and somewhat bullied" into servicing their vehicle at another shop, but felt comfortable and well-informed when they brought their car to Budget Brake. The team is transparent about the time and cost involved in servicing vehicles, and they take the time to explain everything to customers in a clear and understandable way. In addition to their excellent customer service, the team at Budget Brake is also commended for their honesty. One customer shared how they became suspicious after an oil change at a different shop, and visited Budget Brake to get a second opinion. The team at Budget Brake found that the brakes still had 60% left, despite the previous shop stating that they needed to be replaced. The customer was grateful for the team's honesty and integrity, and plans to use their services in the future. In summary, Budget Brake & Muffler Auto Centres is a trusted and well-respected business in Burnaby that provides excellent customer service, exceptional automotive knowledge, and honest and transparent pricing. Whether you're a long-time customer or a newcomer, the team at Budget Brake will make you feel welcome and confident in the safety of your vehicle.