I had two new pair of glasses made at Lens Crafters and while I do not normally write reviews I must make an exception: The personal went beyond their duty to provide satisfaction. I bought two pairs of glasses in May and got them all right but one pair made of plastic frame just did not work out for me...I have globulous eyes and did not expect to have my eyelashes get in the way...I had to clean my new pair of glasses every few seconds...this was not good. So I took the glasses back and the gentleman who normally works behind the scene in the lab provided the best service! He went beyond his normal duty! Even found a new pair of glasses for me at reduced price. I cannot... read full review
May 2024
My goodness did I ever have a great time in your store. As soon as I walked in, VJ immediately helped me out, I really appreciated how prompt she was.The best part was how much fun VJ made the process of helping me try on different frames until I was able to narrow down the right pair. Your store truly has a gem of an employee. She was fun, down to earth, and excellent at her work.Thank you for the fantastic experience. I'll recommend LensCrafters at 3122 Mount Lehman Road to everyone of my friends and family as well as go here for myself in the future.Thanks again VJ,Josh
May 2024
Thanks to Noy who is kind and helpful. She has an excellent customer service. She takes her time to make sure her client is happy . If you're looking for a pair of glasses I would highly recommend her to help you. My hubby and I definitely would goback to her her again at Abbotsford location ( High Street Mall )
I had two new pair of glasses made at Lens Crafters and while I do not normally write reviews I must make an exception: The personal went beyond their duty to provide satisfaction. I bought two pairs of glasses in May and got them all right but one pair made of plastic frame just did not work out for me...I have globulous eyes and did not expect to have my eyelashes get in the way...I had to clean my new pair of glasses every few seconds...this was not good. So I took the glasses back and the gentleman who normally works behind the scene in the lab provided the best service! He went beyond his normal duty! Even found a new pair of glasses for me at reduced price. I cannot... read full review
My goodness did I ever have a great time in your store. As soon as I walked in, VJ immediately helped me out, I really appreciated how prompt she was.The best part was how much fun VJ made the process of helping me try on different frames until I was able to narrow down the right pair. Your store truly has a gem of an employee. She was fun, down to earth, and excellent at her work.Thank you for the fantastic experience. I'll recommend LensCrafters at 3122 Mount Lehman Road to everyone of my friends and family as well as go here for myself in the future.Thanks again VJ,Josh
Thanks to Noy who is kind and helpful. She has an excellent customer service. She takes her time to make sure her client is happy . If you're looking for a pair of glasses I would highly recommend her to help you. My hubby and I definitely would goback to her her again at Abbotsford location ( High Street Mall )