J.C. went way and above in service. He assisted us more than American Home Shield. They delayed us 11 days. JC got a coil ordered up immediately and installed the next day by Juan & Noel. Noel also got us better acquainted with filters and adjusted the fan vents for better quicker cooling. I can't say enough about their professionalism and quality of work. Thanks so much for getting Grandma cooled down quickly.
October 2024
First I'll start this with I am a AC and plumbing contractor in the field for over 20 years, I called the home warranty program I have from purchasing this house recently and Vail was given the task of repairing the AC. The tech was very prompt and explained everything thoroughly. Left a clean work area and was also very mindful of my house. I would recommend this company in a heartbeat!
August 2024
Our home warranty requires us to use who they are contracted with and I will be honest, we were nervous about using Vail Heating & Cooling based on some reviews we read, but I am glad to say their experiences were not ours!
Once Vail got out to us, our AC was back up and running within a couple hours, got everything approved with our warranty company and had it working better than before. I’m glad we gave them a chance.
J.C. went way and above in service. He assisted us more than American Home Shield. They delayed us 11 days. JC got a coil ordered up immediately and installed the next day by Juan & Noel. Noel also got us better acquainted with filters and adjusted the fan vents for better quicker cooling. I can't say enough about their professionalism and quality of work. Thanks so much for getting Grandma cooled down quickly.
First I'll start this with I am a AC and plumbing contractor in the field for over 20 years, I called the home warranty program I have from purchasing this house recently and Vail was given the task of repairing the AC. The tech was very prompt and explained everything thoroughly. Left a clean work area and was also very mindful of my house. I would recommend this company in a heartbeat!
Our home warranty requires us to use who they are contracted with and I will be honest, we were nervous about using Vail Heating & Cooling based on some reviews we read, but I am glad to say their experiences were not ours!
Once Vail got out to us, our AC was back up and running within a couple hours, got everything approved with our warranty company and had it working better than before. I’m glad we gave them a chance.