Philip Sturges was my technician today. I had a major plumbing issue affecting my shower, bathtub, and toilets. It only took Philip a few minutes to successfully take care of everything. I really appreciated it!
August 2024
Ram Plumbing/Gilbert came to repair/replace our auto fill pool valve. I was given a quote for the repair and informed a certain part had to be specially ordered; took almost a week to come in. Gilbert came back to do the actual repair work. He did not turn on the water for the auto fill valve because glue needed to dry. He told me to wait about an hour and then turn on water, which I did. When I did turn it on, water trickled out of an opening that was to allow air out. The specially ordered part needed to be reordered. All in all, Ram supplied great communication and responses. Gilbert seemed very knowledgeable and polite. I was satisfied.
August 2024
Our water heater broke on the weekend. Ram sent out plumber who concluded it needed to be replaced. They did so on Monday because wholesalers were closed on the weekend. Gilbert and his partner worked very hard to fit a 40 gal. heater into a small space. Gilbert reminded us about using a carbon monoxide detector and made sure I installed it properly. Gilbert went on the roof to inspect it and let us know if he saw any problems. He left assuring me that Ram would stand by its work should there be any problems. I feel our experience with Ram was excellent.
Philip Sturges was my technician today. I had a major plumbing issue affecting my shower, bathtub, and toilets. It only took Philip a few minutes to successfully take care of everything. I really appreciated it!
Ram Plumbing/Gilbert came to repair/replace our auto fill pool valve. I was given a quote for the repair and informed a certain part had to be specially ordered; took almost a week to come in. Gilbert came back to do the actual repair work. He did not turn on the water for the auto fill valve because glue needed to dry. He told me to wait about an hour and then turn on water, which I did. When I did turn it on, water trickled out of an opening that was to allow air out. The specially ordered part needed to be reordered. All in all, Ram supplied great communication and responses. Gilbert seemed very knowledgeable and polite. I was satisfied.
Our water heater broke on the weekend. Ram sent out plumber who concluded it needed to be replaced. They did so on Monday because wholesalers were closed on the weekend. Gilbert and his partner worked very hard to fit a 40 gal. heater into a small space. Gilbert reminded us about using a carbon monoxide detector and made sure I installed it properly. Gilbert went on the roof to inspect it and let us know if he saw any problems. He left assuring me that Ram would stand by its work should there be any problems. I feel our experience with Ram was excellent.