This has been the best experience. We have built 3 pools in Az and this by far has been the best. Martin and team are amazing! They listened to what I wanted. Came back with a drawing that far exceeded our expectations. My 2 requests were please don't destroy my current cactus backyard and I need you in and out. Both of my asks were met and exceeded. I had them in my yard everyday and were done in 5 weeks. The quality in all areas is exceptional from equipment to hardscape. The communication with Allysa and Scott was outstanding. I always knew what was happening next. Never have experienced customer service like this. Thank you Omni Pools for listening and over delivering.... read full review
October 2024
The whole process went very well. They actually finished the job earlier than they estimated. If questions arose they promptly responded. We felt very comfortable thru the whole building process. They had an app that we could see all of the scheduled work so we knew what to expect each day. We've heard from friends about what a bad experiences putting in their pool was and we were cautious. But our experience with Omni was super smooth. They are very communicative and professional. We are very happy with our pool and spa!!
August 2024
The process from design thru construction was smooth and well communicated. Activities occurred per plan. Frequent visits by Scott (project manager) kept us well informed. Overall it was an excellent experience
This has been the best experience. We have built 3 pools in Az and this by far has been the best. Martin and team are amazing! They listened to what I wanted. Came back with a drawing that far exceeded our expectations. My 2 requests were please don't destroy my current cactus backyard and I need you in and out. Both of my asks were met and exceeded. I had them in my yard everyday and were done in 5 weeks. The quality in all areas is exceptional from equipment to hardscape. The communication with Allysa and Scott was outstanding. I always knew what was happening next. Never have experienced customer service like this. Thank you Omni Pools for listening and over delivering.... read full review
The whole process went very well. They actually finished the job earlier than they estimated. If questions arose they promptly responded. We felt very comfortable thru the whole building process. They had an app that we could see all of the scheduled work so we knew what to expect each day. We've heard from friends about what a bad experiences putting in their pool was and we were cautious. But our experience with Omni was super smooth. They are very communicative and professional. We are very happy with our pool and spa!!
The process from design thru construction was smooth and well communicated. Activities occurred per plan. Frequent visits by Scott (project manager) kept us well informed. Overall it was an excellent experience