Unbelievable! I waited months for my appointment! I received a txt message 1 hr before that my appointment was successfully cancelled. I called to verify the following txt information and indeed, I understand the DR was out. It now my appointment was pushed back 2 months down again!
January 2024
Unfortunately my therapist Rocio Angulo or Rocio Fonseca (not sure if they are the same) does not care and provided me with dishonest information. She said I could call her between our appointments. The last several weeks did not return any of my phone calls. Why make a client waste their time? Why she did not acknowledge this? If a client is there is because a client needs services. This adds to client’s feelings of rejection, abandonment, pain, hurt, sadness, etc. At some point she said she could not even answer my emails. This needs to be told from the beginning. I am not sure she was being honest. She said due to confidentiality could not even answered them but... read full review
December 2023
Absolutely disgusting. A friend of mine who is a veteran and served this country was violated in one of the worst ways possible by employees of this facility. My friend accidentally left her journal in the waiting room which was found by another patient and turned into the front desk. Tell me why these three employees, not one but three, took this personal notebook and felt that it was acceptable to read a patient’s private diary. When my friend went back to get her journal, she walked in on them reading it and laughing at her trauma!!!!!!! This is completely unacceptable and disgusting behavior. Therapy should provide help not additional trauma.
Unbelievable! I waited months for my appointment! I received a txt message 1 hr before that my appointment was successfully cancelled. I called to verify the following txt information and indeed, I understand the DR was out. It now my appointment was pushed back 2 months down again!
Unfortunately my therapist Rocio Angulo or Rocio Fonseca (not sure if they are the same) does not care and provided me with dishonest information. She said I could call her between our appointments. The last several weeks did not return any of my phone calls. Why make a client waste their time? Why she did not acknowledge this? If a client is there is because a client needs services. This adds to client’s feelings of rejection, abandonment, pain, hurt, sadness, etc. At some point she said she could not even answer my emails. This needs to be told from the beginning. I am not sure she was being honest. She said due to confidentiality could not even answered them but... read full review
Absolutely disgusting. A friend of mine who is a veteran and served this country was violated in one of the worst ways possible by employees of this facility. My friend accidentally left her journal in the waiting room which was found by another patient and turned into the front desk. Tell me why these three employees, not one but three, took this personal notebook and felt that it was acceptable to read a patient’s private diary. When my friend went back to get her journal, she walked in on them reading it and laughing at her trauma!!!!!!! This is completely unacceptable and disgusting behavior. Therapy should provide help not additional trauma.