About Chas Roberts A/C & Plumbing
Chas Roberts A/C & Plumbing, a family-owned and operated business, has been proudly serving the Metro Phoenix and Tucson areas for over 75 years. They are well-known for their integrity, honesty, and trustworthiness, providing quality air conditioning, heating, and plumbing services at competitive prices. Customers consistently praise the company for its quick responses to warranty requests and for sending knowledgeable and professional technicians. The technicians have been highlighted for their professionalism, friendliness, and their ability to quickly troubleshoot and resolve any issues. Recent reviews emphasize the company's impressive responsiveness and the excellent service provided by technicians like Chris and Ruben. Customers have noted the thoroughness of the technicians' work, their effective problem-solving skills, and their kind demeanor. One customer shared how Chris was able to fix an AC issue that had persisted since moving into a new home, showcasing his commitment to customer service. Another customer praised Ruben's professionalism, excellent communication, and deep knowledge of the system, noting his thoroughness and early arrival. Overall, Chas Roberts A/C & Plumbing remains a well-established and trustworthy business that delivers quality and convenient HVAC and plumbing services at affordable prices, ensuring customer satisfaction even during emergencies.
Chas Roberts continues to impress me! All techs have friendly, courteous, and professional. We receive regular maintenance for our AC and have had to call them out a couple times over the years. They are very quick and responsive when it comes to scheduling a visit and/or repair. Living in the desert makes having a reliable AC company a must. Chas Roberts has earned my pick.
We just closed on our new Home from KB and from Day one we had problems with the AC. It was placed next to the Master Bedroom and every time it turned on or off and was running it felt like it was right behind your Headboard. Even before we closed someone was out here to check on it, but said nothing could be done to fix the Loudness.
Then yesterday came the Technician CHRIS and he checked the whole system out and fixed what wasn't done correctly at tye initial Install. Our Son's Room didn't blew to much cold Air, Chris fixed that as well. This is a Mechanic who loves his Job and feels for the Customer and his way of Customer service is definitely unheard of these...read full review
Fantastic service by Ruben he has , professionalism, excellent communication, and deep knowledge of the system, arrived early and didnt leave until he made sure everything is thoroughly checked! If anyone needs an HVAC checked and call Chas Roberts for service, ask for Ruben as your technician!