Friendly and helpful staff at check in. I was seen very quickly. I was seen by Sarah PA. She made arrangements for getting x-rays and seeing an orthopedic physician if needed. Sarah was great. Thank you Sarah and staff!!
February 2024
We made an appointment, were brought in 45 minutes after our appointment time. The actual medical staff seems to be scraping the bottom of the barrel. Not engaged, none gave us their name. When the "provider" came in, she did not introduce herself with either her title or rank. She seemed both confused and distant as if she were impaired. She never actually gave us a diagnosis, was confused by the information we presented her and did not communicate what next steps were. She did give us the Rx we came for, but I felt like we were working with someone who was stoned. There is no sense of urgency or engagement by the staff. As others have pointed out in... read full review
January 2024
To be fair, we were there on a Sunday morning. But we were the only clients. Courteous and informative staff, caring and prompt attention. Good experience, but they had no X-ray tech that day, so we drive an additional 15 minutes and it took longer than expected to be seen. Busier at the Campbell location.
Friendly and helpful staff at check in. I was seen very quickly. I was seen by Sarah PA. She made arrangements for getting x-rays and seeing an orthopedic physician if needed. Sarah was great. Thank you Sarah and staff!!
We made an appointment, were brought in 45 minutes after our appointment time. The actual medical staff seems to be scraping the bottom of the barrel. Not engaged, none gave us their name. When the "provider" came in, she did not introduce herself with either her title or rank. She seemed both confused and distant as if she were impaired. She never actually gave us a diagnosis, was confused by the information we presented her and did not communicate what next steps were. She did give us the Rx we came for, but I felt like we were working with someone who was stoned. There is no sense of urgency or engagement by the staff. As others have pointed out in... read full review
To be fair, we were there on a Sunday morning. But we were the only clients. Courteous and informative staff, caring and prompt attention. Good experience, but they had no X-ray tech that day, so we drive an additional 15 minutes and it took longer than expected to be seen. Busier at the Campbell location.