I had previously posted a not so nice comment regarding my haircut, before going back to the store and stating my unhappiness with the job, the manager there was extremely professional by stating she wanted me to be happy, so she gave me two choices of either another haircut or a gift card. I really should have chosen to go back, instead of writing a nasty post. Sorry
March 2024
This was my first time at this location. I wasn’t in the store for more than five minutes when a bald-headed employee rushed over and asked if I needed assistance. I wasn’t able to find what I needed, and there he was again waiting at the front entrance as if I were going to steal something. SMH
February 2024
I had my hair cut by Hermes at the Ulta store in Bell road. He was able to salvage my hair after a really terrible job by someone else. He is an absolute master with the scissors. He will u def stand what it is you want and how to work with the texture of your hair to provide outstanding results. He is at the top of his craft, a true master stylist. Highly recommend.
I had previously posted a not so nice comment regarding my haircut, before going back to the store and stating my unhappiness with the job, the manager there was extremely professional by stating she wanted me to be happy, so she gave me two choices of either another haircut or a gift card. I really should have chosen to go back, instead of writing a nasty post. Sorry
This was my first time at this location. I wasn’t in the store for more than five minutes when a bald-headed employee rushed over and asked if I needed assistance. I wasn’t able to find what I needed, and there he was again waiting at the front entrance as if I were going to steal something. SMH
I had my hair cut by Hermes at the Ulta store in Bell road. He was able to salvage my hair after a really terrible job by someone else. He is an absolute master with the scissors. He will u def stand what it is you want and how to work with the texture of your hair to provide outstanding results. He is at the top of his craft, a true master stylist. Highly recommend.