Grooming Tails

Sep 2022

Love love love this place. They have groomed my dogs for years and they look great every time. I have a golden doodle and am very picky about his cut so he doesn't look like a poodle. They keep him groomed and still looking like a doodle.

May 2022

We absolutely love it here. Everyone is extremely friendly, patient, and our girls always come out looking fabulous. My dogs normally hate getting groomed but they run right in the door here. Well, one of them does anyway. Highly recommended

Dec 2021

I hesitate to write this review because it could help increase their clientele, which will could cause scheduling issues because they already have a large customer base. So know up front to schedule a month or more out. Their customer base is so large for obvious reasons, excellence. I have a 5 pound, 11 yr old female Maltese named Jade. If you don't know the Maltese breed, they are the ones at the dog shows with the long, white hair that reaches the floor. Their coats are high, high maintenance, which means excellent grooming is essential. Gloria is our groomer. Not only is Gloria always kind and happy to accommodate my requests for Jade's coat, but she also does an exceptional job regardless of what type of cut I ask for. ...whatever I ask for, Gloria does an exceptional job. I can't say enough great things about her...hands down the best groomer I've ever had regardless of what state I've lived in. The other aspect of their service that I really like and don't find available at all groomers is how they turn the dogs out so quickly. The grooming jobs are not rushed, but once they are finished, you are expected to pick your dog up as soon as possible. My high maintenance Maltese is typically finished within 2 hours from drop off. They try not to keep dogs through the entire day. You need not expect to wait until 4-5pm until you can pick up your sweet baby. Dogs are caged or crated until you pick them up. They do not allow the dogs to walk around out of their cages until pick up. I realize some people may find that as a negative, but for dogs who are extremely fearful of other dogs and humans (like my Jade), it helps her feel secure and safe...protected. Plus, as I mentioned, she has a white coat, so caging her ensures her grooming job remains clean and beautiful. Outside of the freshly cut fur on the floor, the shop is always very clean and groomers sweep the floor between their dogs. They take great care to ensure the waiting area is also clean. With regards to the state of the shop and the front and back-office staff, I also give great kudos. Francine, the scheduler, is also always very kind, complementary, and diligent in helping however she can. If there is such thing as being "too nice", Francine is guilty. The world needs more kind people like Francine. Julie, who owns Grooming Tails, has always shown me that other than a great grooming job, she expects respect for you, the dogs and her groomers. She's typically very busy; I see her maybe every other grooming. She obviously has her dogs groomed by her groomers to ensure quality and skill remains high. It's typically Francine who you'll work with, if you try them out. The only negative I can say is that they have too many clients. As I previously mentioned, it can be challenging to get your dog in last minute. If you call and ask for the soonest appointment available, odds are high you will have to wait a month. I have Jade on a monthly grooming schedule, so I have her scheduled out for a year. That seems excessive, right? Well, it's because I'm not willing to go anywhere else. Gloria has my business for as long as she's available. In reading the few negative reviews, I noticed that nobody identified the name of any groomer who did a poor job. I see too that they were written 2+ years ago, so who knows if the groomer the reviewer is referencing is even still employed at this business. I've obviously never had an issue with Jade or my previous *male* Maltese, or I'd mention that in this review. Any negative reviews you read here are obviously exceptions, as you can see from the overall rating. I recommend you keep any negative reviews you read in the context of a very small percentage of exceptions. Pricing - I have no idea how much a large dog costs, but compared to other grooming places I've called, they're the same as any other salon. Who knows if the pandemic and other external costs will eventually cause the pricing to raise, but even if it does, they will still have my bu