Western Laundry and Dry Cleaning Prescott

Jan 2024

REVISED: They actually called me to explain the situation. Their phones were not working correctly for two weeks. I found this to be true at a couple other businesses in the same area. I edit my one star to five. Why - because they've always done a great job with my delicate bedspread and personnel in shop have always been pleasant. AND someone actually tracked me down to explain. PREVIOUS: Today they get one star because they haven't answered the phone for the last couple hours and their voice mailbox is full. I have used them for many years and they do a great job of laundering bedspreads and blankets. And in the past when I've left a voicemail message they...read full review

Jan 2024

The Prescott Valley location opened a few months ago for drop off and pickup dry cleaning & laundry service; however, the actual cleaning takes place at the Prescott location until new cleaning equipment can be installed at the Prescott Valley site. Fortunately, this establishment has the ability to "super starch" (extra heavy/cowboy starch) shirts because they have the appropriate equipment as not all cleaners have the ability to deliver extra heavy starch.

Aug 2023

I am thrilled to write this glowing 5-star review for Western Dry Cleaning. This establishment has become my go-to place for all my clean and press needs, and I couldn't be happier with the service they provide.From the moment I walk through the doors, I am greeted by the most delightful and friendly young lady and gentleman. Their warm smiles and polite demeanor create a welcoming atmosphere that instantly puts me at ease. It's clear that they genuinely care about their customers and take pride in delivering exceptional service.Speaking of exceptional service, the quality of their work is truly outstanding. Every time I receive my clothes back from Western Dry Cleaning,...read full review