I’m leaving this review because of a minor incident that Brian and Shannon handled so professionally. One of their employees had a stray rock hit the windshield on one of my vehicles (purely a freak accident). The young member of the crew immediately gave us Brian‘s number. Brian immediately responded with permission and support to have the windshield replaced. What we DID NOT expect is for the cost of the windshield to triple over the original quote I had received. Amazingly, Brian and Shannon never balked or complained about the increase! They continually assured us they would make things right and looked to make sure that there was constant communication...read full review
Feb 2024
High Desert does the common areas here in Stoneridge community and does great job. I'm impressed when you actually see the workers using a rake along with there blowers, getting under the bushes and even getting down on there hands and knees to do nice job. Not like the other companys that just blow it out to the road. Highly recommend them from what I've seen.
Jun 2021
Very friendly in getting your business however if there is an issue they are very very slow in their response time. I was told by an employee “we charge low rates and have a lot of accounts.” I told him I would rather be charged a little more than be ignored... will take care of big accounts but ignore the small ones.. strongly suggest using someone else.
I’m leaving this review because of a minor incident that Brian and Shannon handled so professionally.
One of their employees had a stray rock hit the windshield on one of my vehicles (purely a freak accident).
The young member of the crew immediately gave us Brian‘s number. Brian immediately responded with permission and support to have the windshield replaced.
What we DID NOT expect is for the cost of the windshield to triple over the original quote I had received.
Amazingly, Brian and Shannon never balked or complained about the increase! They continually assured us they would make things right and looked to make sure that there was constant communication...read full review
High Desert does the common areas here in Stoneridge community and does great job. I'm impressed when you actually see the workers using a rake along with there blowers, getting under the bushes and even getting down on there hands and knees to do nice job. Not like the other companys that just blow it out to the road. Highly recommend them from what I've seen.
Very friendly in getting your business however if there is an issue they are very very slow in their response time. I was told by an employee “we charge low rates and have a lot of accounts.” I told him I would rather be charged a little more than be ignored... will take care of big accounts but ignore the small ones.. strongly suggest using someone else.