Valley Perinatal Services - Estrella Office

Valley Perinatal Services (VPS) is a premier Maternal-Fetal Medicine organization that caters to high-risk expectant mothers and their babies. Built on the vision of Dr. John Elliott through his unique proven methods to consistently obtain the highest gestational age for high-order multiple deliveries. Their highly specialized team of physicians have helped deliver over 2,800 babies, who arrived as singletons, twins, triplets, quadruplets, quintuplets, and higher. Patients have described their experience at VPS as one of the best and friendliest, with the team being very supportive, attentive, and kind. The ultrasound technician, Jorge, was praised for his professionalism and ability to get the best results. However, some patients have expressed concerns about the front desk staff's communication and customer service skills. While the doctors and ultrasound technicians were great, the front desk staff were described as difficult to schedule with, lacking empathy, and not providing clear explanations of the appointment process. Patients suggest that VPS could improve their communication and patient care to provide a more seamless experience.