UPDATE 10/29: FIXED
After making numerous phone calls, and having two different companies show up.... We have a FIXED unit.
Company A showed up on Thanksgiving evening, took their $250 holiday fee, and gave me an estimate of over $7800 to replace my unit with their favorite brand of unit... Ewwww. Super scummy.
Company B (The Aussie Plumber) showed up, diagnosed the issue, found I need a simple $3.99 part that I could purchase myself from ACE Hardware. He also liked at my mixing valve, replaced it, charged me nominally for the work and waived the diagnostic fee on the water heater.
I CANNOT RECOMMEND CAMERON ENOUGH!
He was professional, polite, knew where he... read full review
October 2024
Cameron was our service guy. Excellent knowledge as to task. Gave us pricing before anywork was compled and was very considerate. I have used many contractors in my 70 years. This cmpany is one of the best. Guy McInTosh
December 2023
Cameron and Tyler came out to our little condo that had an issue before we bought the place 5 years ago. We had a small occasional leak from our upstairs tub that was so small it was barely an issue until it was. They cut a small piece of drywall out that was ruined from the leak, identified the problem super quickly and were able to fix it in a short amount of time. They were both super friendly, prepared their work area to minimise mess and cleaned up before they left. Could not be happier with the job!
UPDATE 10/29: FIXED After making numerous phone calls, and having two different companies show up.... We have a FIXED unit. Company A showed up on Thanksgiving evening, took their $250 holiday fee, and gave me an estimate of over $7800 to replace my unit with their favorite brand of unit... Ewwww. Super scummy. Company B (The Aussie Plumber) showed up, diagnosed the issue, found I need a simple $3.99 part that I could purchase myself from ACE Hardware. He also liked at my mixing valve, replaced it, charged me nominally for the work and waived the diagnostic fee on the water heater. I CANNOT RECOMMEND CAMERON ENOUGH! He was professional, polite, knew where he... read full review
Cameron was our service guy. Excellent knowledge as to task. Gave us pricing before anywork was compled and was very considerate. I have used many contractors in my 70 years. This cmpany is one of the best. Guy McInTosh
Cameron and Tyler came out to our little condo that had an issue before we bought the place 5 years ago. We had a small occasional leak from our upstairs tub that was so small it was barely an issue until it was. They cut a small piece of drywall out that was ruined from the leak, identified the problem super quickly and were able to fix it in a short amount of time. They were both super friendly, prepared their work area to minimise mess and cleaned up before they left. Could not be happier with the job!