I would just like to say regardless of the situation or any situation this place is hands down 10 plus! Everybody is always respectful kind and nice, they take their time, they answer questions and they're there to help with any and everything that you have an issue concerning! I love this place all the staff are incredibly amazing and my favorite is Devin I will never forget him for all the things, the communication that he shares and his knowledge. Frfr ? I wouldn't have been able to make it through this process with out him! Thank you so much Devin you are the best and you will never be forgotten! ????
May 2024
I cannot say enough positive things about my experience at spectrum medical and their staff.
From the moment I walked through the door, I was greeted with kindness and professionalism.
The level of care and attention to detail provided by Kate Schaub was truly exceptional. She took the time to listen thoroughly and answer all of my questions with patience and expertise.
The office was busy, but the appointments ran on time, and every interaction I had with the staff was friendly and professional.
March 2024
Everyone was nice so that was a positive but the front office and billing department do seem to lack knowledge of how the insurance process works. The lack of communication along with the incompetence certainly made it clear why this is a low rated clinic. I was told twice before coming in that my insurance was in network. When I received my bill it was billed as OON. Tried calling several times but I never received a call back. I do not recommend this medical office. I really do hope there is significant improvement in the future. As the population that this office serves is at a disadvantage. This is also my opinion and my experience.
I would just like to say regardless of the situation or any situation this place is hands down 10 plus! Everybody is always respectful kind and nice, they take their time, they answer questions and they're there to help with any and everything that you have an issue concerning! I love this place all the staff are incredibly amazing and my favorite is Devin I will never forget him for all the things, the communication that he shares and his knowledge. Frfr ?
I wouldn't have been able to make it through this process with out him! Thank you so much Devin you are the best and you will never be forgotten! ????
I cannot say enough positive things about my experience at spectrum medical and their staff.
From the moment I walked through the door, I was greeted with kindness and professionalism.
The level of care and attention to detail provided by Kate Schaub was truly exceptional. She took the time to listen thoroughly and answer all of my questions with patience and expertise.
The office was busy, but the appointments ran on time, and every interaction I had with the staff was friendly and professional.
Everyone was nice so that was a positive but the front office and billing department do seem to lack knowledge of how the insurance process works. The lack of communication along with the incompetence certainly made it clear why this is a low rated clinic. I was told twice before coming in that my insurance was in network. When I received my bill it was billed as OON. Tried calling several times but I never received a call back. I do not recommend this medical office. I really do hope there is significant improvement in the future. As the population that this office serves is at a disadvantage. This is also my opinion and my experience.