I'm in complete awe. I ordered a Gast 5026 on Thursday from this company and received it yesterday. Upon arrival, I tried to remove a nut on a post to attach the electrical supply. The post just spins freely. I called to ask for them to send out a new one and they tell me I have to pay $85 because it is not under warranty. I asked what they suggested I do, and they suggested I try to hold the post to remove the nut??? Really, like I want a defective pump and then try to figure out how to attach the electrical cord to a freely moving post. I tell them, I want to return the $600 pump and they say that there is a 25% restocking fee. Unbelievable. How about you just... read full review
I'm in complete awe. I ordered a Gast 5026 on Thursday from this company and received it yesterday. Upon arrival, I tried to remove a nut on a post to attach the electrical supply. The post just spins freely. I called to ask for them to send out a new one and they tell me I have to pay $85 because it is not under warranty. I asked what they suggested I do, and they suggested I try to hold the post to remove the nut??? Really, like I want a defective pump and then try to figure out how to attach the electrical cord to a freely moving post. I tell them, I want to return the $600 pump and they say that there is a 25% restocking fee. Unbelievable. How about you just... read full review