Southwest Behavioral & Health Services

May 2024

I Cannot fully explain how terrible my year and a half were at this location, and I'm worse off than when I started. If you have to go, for the love of God avoid Sotoyia Fairley at all costs. She is not just a terrible "care provider", but also a vindictive and evil person. And I say evil because anyone who lets another human being suffer for months on end without listening and trying to offer a solution is truly evil. I even tried to move to a different care provider due to her negligence, and they scheduled me with her again without my knowledge or consent. She refuses to listen when I tell her the diagnosis is wrong, she treats me like a junkie just trying to score drugs (even though I'm sober), I have to repeat myself constantly, and we stayed on the same course and diagnosis trying medication after medication that wouldn't help at all. She aparently knew me and what I was feeling better than I did, and after months and months of trying her way she still would not listen. They put me through hoop after hoop just trying to get a simple ADHD diagnosis, and dropped the ball time and time again where I no longer had any patience for their negligence. They even gave me a referral for a psychiatric specialist (for a ADHD diagnosis!) and after 2 months of waiting they finally had me call to check up on it, and they had no record of the referral and said they would have to send it again. They scheduled me talk therapy with a intern because they don't take mental health seriously apparently, and I had to take a month off of work (costing me thousands of dollars) because I had a severe breakdown due to my symptoms getting worse, not better. They still didn't even lift a finger to help me until months later and I had no choice but to return to work and suffer through it. Truly one of the worst experiences of my life, and no person should ever have to feel hopeless and ignored by their care provider. If I can help just one person avoid this place and the nightmare I had to endure then this review will be worth it, please do yourself a favor and avoid this inhumane establishment at all costs, you do not matter to them.

Apr 2024

The nasty older woman answering phones is so rude. I've left several messages over the course of 2 weeks for their director, Steven Sheets, and he has yet to return my calls.This place is useless! They're only interested in collecting a paycheck.

Jan 2024

Very professional organization who care for their clients! I'm truly impressed by their dedication to supporting individuals with mental illnesses. Their compassionate team goes above and beyond to provide valuable resources and a sense of community, creating a safe space for those in need. The impact they've made on mental health advocacy is commendable, and I wholeheartedly recommend supporting their invaluable work.