Really liked my doc. He seemed to care and worked with me to get my Rx right. Can't say enough great things about him.Wish I could say the same about the staff. 3 times I was there. No smiles, no conversation. No caring evident. 1st visit .. blah . No real customer service.. just another number. 2nd time, girl wouldn't even LOOK at me, much less really talk. 3rd time was to pick up my glasses that I had to call and check on, they didn't even let me know when they came in. Blamed it on not having the right number, which I know is not true. And again... No one friendly AT ALL. I feel bad for the doc. Cause I def don't want to come back and get... read full review
March 2024
Really liked my doc. He seemed to care and worked with me to get my Rx right. Can't say enough great things about him. Wish I could say the same about the staff. 3 times I was there. No smiles, no conversation. No caring evident. 1st visit .. blah . No real customer service.. just another number. 2nd time, girl wouldn't even LOOK at me, much less really talk. 3rd time was to pick up my glasses that I had to call and check on, they didn't even let me know when they came in. Blamed it on not having the right number, which I know is not true. And again... No one friendly AT ALL. I feel bad for the doc. Cause I def don't want to come back and get treated... read full review
March 2024
Yesterday I was there my appointment was at 3:40 they told me I would arrive at 3:25 and if I was there 3:25 it was after 5:30 it still didn't happen I was asking why those who had arrived after me all passed by and I I was still there and to make matters worse, Dr. Ryan Sandberg was in the exam for not even 2 minutes, he put on the eye device and he measured me 1 and 2 and 2 and 3, it's all the light and that's it, and I still asked him if he wasn't going to measure my eyes One and the other one told me that no, everything was fine, I told him but that was what he did to me. Another doctor checked my vision well and said that everything was fine,... read full review
Really liked my doc. He seemed to care and worked with me to get my Rx right. Can't say enough great things about him.Wish I could say the same about the staff. 3 times I was there. No smiles, no conversation. No caring evident. 1st visit .. blah . No real customer service.. just another number. 2nd time, girl wouldn't even LOOK at me, much less really talk. 3rd time was to pick up my glasses that I had to call and check on, they didn't even let me know when they came in. Blamed it on not having the right number, which I know is not true. And again... No one friendly AT ALL. I feel bad for the doc. Cause I def don't want to come back and get... read full review
Really liked my doc. He seemed to care and worked with me to get my Rx right. Can't say enough great things about him. Wish I could say the same about the staff. 3 times I was there. No smiles, no conversation. No caring evident. 1st visit .. blah . No real customer service.. just another number. 2nd time, girl wouldn't even LOOK at me, much less really talk. 3rd time was to pick up my glasses that I had to call and check on, they didn't even let me know when they came in. Blamed it on not having the right number, which I know is not true. And again... No one friendly AT ALL. I feel bad for the doc. Cause I def don't want to come back and get treated... read full review
Yesterday I was there my appointment was at 3:40 they told me I would arrive at 3:25 and if I was there 3:25 it was after 5:30 it still didn't happen I was asking why those who had arrived after me all passed by and I I was still there and to make matters worse, Dr. Ryan Sandberg was in the exam for not even 2 minutes, he put on the eye device and he measured me 1 and 2 and 2 and 3, it's all the light and that's it, and I still asked him if he wasn't going to measure my eyes One and the other one told me that no, everything was fine, I told him but that was what he did to me. Another doctor checked my vision well and said that everything was fine,... read full review