we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i... read full review
August 2019
we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i... read full review
August 2019
we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i... read full review
we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i... read full review
we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i... read full review
we chose this company to replace our old ac...on the advise of a neighbor who worked for the company.....BIG MISTAKE....we were looking for a new quality unit...instead...without our knowledge...they sold us a discontinued carrier unit....they installed it.....damaged the ceiling opening (which i had to repair).....one month later...middle of summer...the new unit blows up...there were no replacement units...anywhere in the us.....so they had to install a rescue motor......bottom line....HUGE HASSLE....they offered a free 10 year service contract as compensation...HERE is the kicker...called their service dept....guess what? they don't have a service dept anymore....i... read full review