LensCrafters

LensCrafters, located at 21001 North Tatum Boulevard, is dedicated to providing quality eyecare and a wide selection of eyewear. The staff is known for their exceptional customer service, with reviewers consistently praising their helpfulness and friendliness. The store offers a range of designer brands, including Ray-Ban and Oakley, and accepts most vision insurance plans. One reviewer had a particularly positive experience with an employee named Gabriel, who helped her find the perfect frames for her small face and even located a specific pair of thick black rimmed Coach glasses that she had lost. Gabriel's knowledge and trustworthiness impressed the reviewer, and she felt comfortable taking his advice on which frames to choose. The store also received praise for its assistance with eyeglass prescriptions. One reviewer mentioned that an employee named May helped her with a "tune up" on her glasses, while another had a great experience upgrading their prescription with the store's doctor. The sales team was also highlighted for their assistance in getting new lenses for the reviewer's Ray-Bans. The store's customer service was described as excellent, with reviewers noting the staff's attentiveness and eagerness to help. The reviewer who had been going to LensCrafters for 10+ years mentioned that this specific store was the nicest one they had been to, with a wide selection of eyewear. The reviewer who had a positive experience with Gabriel also noted that he remembered personal details about her life and her son's life during subsequent visits, adding to the small-town feel of the store in a big city. Overall, the reviews highlight LensCrafters' wide selection of eyewear, knowledgeable and helpful staff, and excellent customer service. The store's acceptance of most vision insurance plans and its wide range of designer brands make it a convenient and reliable option for those in need of eyecare and new glasses.