LA Fitness

Mar 2024

Cole provided incredible customer service! He was genuinely happy to help, had a positive attitude, answered all of my questions completely, and addressed all my concerns. Cole redefines client relations for LA Fitness and deserves a promotion!

Mar 2024

Facility is clean and spacious. It's not really that busy. I haven't had to wait for cardio equipment and only slight weight for machines. Where they lack effort is on welcoming new members into the facility. There is no orientation to the facility and the equipment. There is no offer to set up a basic work out plan. You receive an appointment from the Personal Training Department however the work out you do is in the personal training area. Personal training packages average $350 a month depending on how many times you go. It's really a sales presentation and the conversation drops pretty quick after you say no. I attended a Zumba and Yoga class and both were intermediate level which it looks like all classes are. So it's difficult if you're a beginner. The instructors don't provide any instruction on how to modify to accommodate other fitness levels. The classes maybe have 10 to 15 people in a gigantic room. They would really benefit by offering Beginner classes once a week for all class types amd promote it to members. I hate to see this but it seems they care more about memberships and body count then really helping people reach their fitness goals. I am sure they have algorithms on membership sign ups, actual attendance and those who don't attend. It's a money making machine. It could be so much more.

Mar 2024

The gym is on the smaller side . The sauna would be nice if there wasn't exposed nails that catch your hair and not to mention not safe for the guests . Why can't the cleaning personal clean the showers and sauna early, when you open , not when it's between 10 - 11 am when the clients want to use them and its busy . I never understand the time management of this . Other than that the staff is pleasant. Clean gym floors .