The Medical assistants/Receptionist are unprofessional canceling or not saving appointments also calling last minute to let you know your appointment has to be canceled and being told you have to wait another month for your child to be seen is just plain unprofessional.
December 2023
I have been bringing my daughter here since she was born (5yrs ago) and I have had no issues with the ladies in front or the doctors themselves. When my daughter gets sick I usually call to see if they have an opening and they ALWAYS take her right away same day. They make sure she's always up to date with her check-ups and vaccines. Yes we have had a couple appointments canceled on us but we always got a couple day notices and was always rescheduled right away. . If I have questions they are always answered. EVERYBODY in this office and I mean everybody from the front to the back are very professional and very polite. . But everybody has their own experiences fortunately... read full review
June 2023
My son is 2 months old, and I love Estrella Pediatrics and Dr. Bennett so far! The office is very clean, the staff is friendly and everyone is super knowledgeable. I read several reviews for pediatricians around the West Valley, and I'm happy I chose this practice! One less than optimal aspect that I feel is worth mentioning is that for two of my three appointments, we had to wait in the waiting room for over an hour but it doesn't detract from my 5 star review or my opinion of their office. They do have a "sick side" for sick children, so maybe they take unexpected appointments/walk in's, which may delay other appointments. I had an appointment... read full review
The Medical assistants/Receptionist are unprofessional canceling or not saving appointments also calling last minute to let you know your appointment has to be canceled and being told you have to wait another month for your child to be seen is just plain unprofessional.
I have been bringing my daughter here since she was born (5yrs ago) and I have had no issues with the ladies in front or the doctors themselves. When my daughter gets sick I usually call to see if they have an opening and they ALWAYS take her right away same day. They make sure she's always up to date with her check-ups and vaccines. Yes we have had a couple appointments canceled on us but we always got a couple day notices and was always rescheduled right away. . If I have questions they are always answered. EVERYBODY in this office and I mean everybody from the front to the back are very professional and very polite. . But everybody has their own experiences fortunately... read full review
My son is 2 months old, and I love Estrella Pediatrics and Dr. Bennett so far! The office is very clean, the staff is friendly and everyone is super knowledgeable. I read several reviews for pediatricians around the West Valley, and I'm happy I chose this practice! One less than optimal aspect that I feel is worth mentioning is that for two of my three appointments, we had to wait in the waiting room for over an hour but it doesn't detract from my 5 star review or my opinion of their office. They do have a "sick side" for sick children, so maybe they take unexpected appointments/walk in's, which may delay other appointments. I had an appointment... read full review