Coram CVS/specialty Infusion Services

Oct 2023

Horrible customer service and long waits, no call backs no responses. I hate that my insurance is tolerating this type of service. They do not do anything right. Management is a ghost haven’t heard from them. Numbers are never to who you truly need to reach etc.

Jul 2023

so my review is going to be like everyone else's review They are horrible and continue to bill us versus billing my daughter's secondary insurance they claim they don't take but they do because they take it for her nutrition. we owe them nothing. It's unacceptable.

Jul 2022

I am a local registered nurse who has worked in conjunction with Coram Infusion several times. I am extremely disappointed in my own families care.My husband received infusions with Coram at one of their Phoenix area ambulatory infusion centers for years. It was a constant struggle to make sure our billing was completed correctly.My husband received payment assistance for these expensive medical infusions with a Jansen Carepath card. Coram’s billing department consistently charged this card fraudulently for services such as nursing care and supplies. This incompetence and lack of integrity, left us with a $500 bill for his infusion medication. Jansen should have covered this bill, but due to Coram charging the account for services not covered by Jansen, there was a lack of sufficient funds.My husband and I have contacted Coram numerous times to try to fix this billing error. It seems too much of an inconvenience for Coram employees to resolve this issue.We have now been fighting off a collection agency for money we do not owe. We have spoken to several Coram employees who say they will fix this issue - all which have been documented. However, this nightmare continues on for nearly two years. Currently, we do not receive call backs or replies to our emails.We would like to have this situation resolved without attorneys or court. We want our bill recalled from collections, as promised by several employees. We then want the fraudulent activity removed so we can fairly pay our share.I hope to receive a reply and solution. I am more than happy to give further detail to the situation and account.