Challenge Financial Services

Sophia has worked with me when I have had financial hardships and fell behind on my loan. If it wasn't for her I would have lost my car along time ago. Your company is VERY LUCKY to have her. I wish all companies had a "Sophia". She is what customer service is all about. She always goes above and beyond to help her customers and I can't thank her enough for everything she has done for me. THANK YOU SOPHIA!! KEEP BEING YOUR AWESOME SELF.

I normally start off reviewing company’s by giving them a 5 star. But I will leave a 3 now because they only report to ONE credit bureau. Had I known that , I would’ve never accepted the loan. I am now starting to make 5 years of car payments for NOTHING?? That is scandalous.

Hi. I wanted to give a rating for my customer service representative (manager) Sophia. I am a dog trainer and having trouble with surgerys, covid and a long period of no jobs Sophia worked with me time after time. She has always been courteous and truly wanted to work with me. Communication is so important and I lack in that, but she really listened and encouraged me that things will get better. Sophia you are defiantly 5 star and I thank you so much.