Castle does Amazing work! beautiful quality work in a timely manner
August 2022
I do remodeling projects and I'm SO pleased to find such a great group of people for my cabinets. The first company I used last year was an absolute nightmare from start to finish, so I knew the major pitfalls.Now I'm 100% dedicated to Will for design, Alison expertly handled the purchase detail ... Traci coordinates the delivery and HUMBERTO is a total Rock Star with installation - truly, I've never seen anyone quite like him. There was a tiny little flaw, no one else would have even noticed, but Traci, Gary and Humberto got right on it with perfection!! I know I left out some great people, for which I apologize. Bottom line: I'm deliriously happy!
April 2022
DO NOT USE THIS COMPANY I WENT INTO CONTRACT STILL HAVE NOT RECEIVED MY ORDER ITS GOING ON ALMOST A YEAR NOW. SO MANY EXCUSES FROM OWNER WILL O'FALLEN TRACI PROJECT MANAGER. WHEN I WENT TO OFFICE TO ASK FOR REFUND JEFF WAS SUCH A J*** REFUSED ANY CONVERSATION AND TOLD ME TO GO THROUGH ROC. NOW I HAVE YO SUE THEM GO THROUGH ROC AND CURRENTLY HAVE A LAUNDRY ROOM HALF MESSED UP BECAUSE THEY FAILED TO TAKE PROPER MEASUREMENTS. IN ADDITION A DAMAGED DRYER THAT WAS BRAND NEW. SEVERAL EMAILS GOING BACK AND FOURTH PROMISING THEY WILL COMPLETE PROJECT. JEFF HAD THE NREVE TO TELL ME THAT HE HAS EVERY RIGHT BY THE ROC TO FINISH JOB AS IF ALMOST A YEAR INTO THIS ISNT ENOUGH.... read full review
Castle does Amazing work! beautiful quality work in a timely manner
I do remodeling projects and I'm SO pleased to find such a great group of people for my cabinets. The first company I used last year was an absolute nightmare from start to finish, so I knew the major pitfalls.Now I'm 100% dedicated to Will for design, Alison expertly handled the purchase detail ... Traci coordinates the delivery and HUMBERTO is a total Rock Star with installation - truly, I've never seen anyone quite like him. There was a tiny little flaw, no one else would have even noticed, but Traci, Gary and Humberto got right on it with perfection!! I know I left out some great people, for which I apologize. Bottom line: I'm deliriously happy!
DO NOT USE THIS COMPANY I WENT INTO CONTRACT STILL HAVE NOT RECEIVED MY ORDER ITS GOING ON ALMOST A YEAR NOW. SO MANY EXCUSES FROM OWNER WILL O'FALLEN TRACI PROJECT MANAGER. WHEN I WENT TO OFFICE TO ASK FOR REFUND JEFF WAS SUCH A J*** REFUSED ANY CONVERSATION AND TOLD ME TO GO THROUGH ROC. NOW I HAVE YO SUE THEM GO THROUGH ROC AND CURRENTLY HAVE A LAUNDRY ROOM HALF MESSED UP BECAUSE THEY FAILED TO TAKE PROPER MEASUREMENTS. IN ADDITION A DAMAGED DRYER THAT WAS BRAND NEW. SEVERAL EMAILS GOING BACK AND FOURTH PROMISING THEY WILL COMPLETE PROJECT. JEFF HAD THE NREVE TO TELL ME THAT HE HAS EVERY RIGHT BY THE ROC TO FINISH JOB AS IF ALMOST A YEAR INTO THIS ISNT ENOUGH.... read full review