I went here for an exam due to eye issues. Special lenses were required to treat the problem. The ophthalmologist was great. However, when I went to the front desk to get my prescription, the guy told me I would need to sign something to get my prescription and that I would need to pay $60 to get it. I signed and paid. Then I get my EOB from insurance who indicate I was not responsible for that charge and it should have been included in the exam fees. So when they send me a bill for copay, I called insurance and they confirm that I shouldn't have paid the $60, only my $15 copay. I also find out that it is ILLEGAL for them to withhold my prescription to make me sign... read full review
June 2024
Best 5 star eye clinic I've been to in 29 years .Did a complete eye dilation and exam with both staff and the doctor also .Felt very comfortable about there abilities .Any lesser rating is not because of their knowledge and ability to do their job .
June 2024
The staff deserved a three stars for they are attentive and efficient. However, I would not want to leave a review here about my experience with one of the providers instead I would like to contact the "owner " and address my concerns directly to this person. Thank you Calling the number you have provided doesn't put in direct contact with you. Please, provide a phone number where you the "owner" can be reach unless you don't really care to hear about my experience with dr Eisenberg.. than you
I went here for an exam due to eye issues. Special lenses were required to treat the problem. The ophthalmologist was great. However, when I went to the front desk to get my prescription, the guy told me I would need to sign something to get my prescription and that I would need to pay $60 to get it. I signed and paid. Then I get my EOB from insurance who indicate I was not responsible for that charge and it should have been included in the exam fees. So when they send me a bill for copay, I called insurance and they confirm that I shouldn't have paid the $60, only my $15 copay. I also find out that it is ILLEGAL for them to withhold my prescription to make me sign... read full review
Best 5 star eye clinic I've been to in 29 years .Did a complete eye dilation and exam with both staff and the doctor also .Felt very comfortable about there abilities .Any lesser rating is not because of their knowledge and ability to do their job .
The staff deserved a three stars for they are attentive and efficient. However, I would not want to leave a review here about my experience with one of the providers instead
I would like to contact the "owner " and address my concerns directly to this person.
Thank you
Calling the number you have provided doesn't put in direct contact with you. Please,
provide a phone number where you the "owner" can be reach unless you don't really care to hear about my experience with dr Eisenberg.. than you