Arizona Allergy Associates

Jun 2024

Dr Wong has been a part of my care for the last 25 years. His dedication to us patients is absolutely phenomenal. He tests for things you'd never think you had, example with me it was for a latex allergy back before the diagnosis was more common then thought. This location, one of many that's spread out across the valley, is a great location. It's kept clean and organized and the front desk staff is professional. They know me by first name so when they see me enter I don't have to sign in, convenient to say the least. Parking is absolutely horrible since there a very limited amount of parking spots available so be prepared to have a lil hard time with parking. Theres only 2 spots for handicap. Disabled parking spots aren't really set up for van lifts. The spots are very tight and narrow There approximately 12 in total and no other businesses to provide parking. Seating within this location is plentiful and kept cool/warm depending on the season. Allergy testing isn't so bad here or else I've toughened up. Haha Bathroom is unisex and will fit my wheelchair but it too is awfully tight. Move ability is a bit of a challenge but doable or at least in my case. A lot of wiggling. Lol Appts go pretty fast compared to other doctors office so being on time is pretty important. I believe there is a fee for no shows which is common anymore, especially since this a specialty. The practices are all training of new allergist but they will ask you first if it's ok to allow the students in the exam room or not. Oddly the practice has a brother team within it so be ready to get a bit confused at first on who's who but either Dr Wongs are great and very friendly. I believe they both have been on a few magazines for their stellar care and paying attention to us patients. They do cater to our young ones in hopes they can help curve the fear of injections aka needle phobia's. There is a growing anti injections or allergy shots be it a phenomenon so I'll let you make ur own decisions on your care. Perhaps of your looking at this review your not. 4 star because I very rarely give 5's. Since there's no 4 1-2. Reasons being parking issue and bathroom size. Please note that this review is for only the downtown/phoenix location and not the others. Finding this office can be a bit confusing if it's your first few times coming here. Complementary WiFi is provide while your waiting your turn or for whatever your there.

Mar 2024

I really wish the people over the phone would listen to and help patients when we call in. It feels like every time I call I'm just being pushed off the phone, even though I'm having real issues with my medication refills. Please do better.

Nov 2023

The doctor was excellent, very attentive and willing...he clarified my doubts, and very kind! ..
On the other hand, bad attitude on the part of the nurse who treated me, she looked upset because I didn't know how to speak English... they should have more trained personnel who speak Spanish... and provide better treatment to the patients!!