About Southwest Veterinary Surgical Service, PC
Reviews for Southwest Veterinary Surgical Service, PC
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Southwest Veterinary Surgical Service, PC is a trusted specialty referral surgical practice with board-certified surgeons and a highly-trained staff dedicated to providing high-quality surgical care with an emphasis on pain management and prevention. The practice is committed to enhancing the quality of life for patients and strengthening the human-animal bond. Clients appreciate the courteous, knowledgeable, and clear communication from the staff and surgeons. The team is accommodating and understanding, making clients feel comfortable and confident in the care of their pets. The practice has received excellent reviews for the care provided to patients like Maggie, who dislocated her ankle bone and had torn ligaments, and Maya, who had a broken leg that needed surgical repairs. Clients have praised the exceptional care and concern shown by the team, including Dr. Shelley, Dr. Newman, and technician Diego, who are described as awesome, kind, and truly loving animals. The location is said to be nice and clean, and the staff, including the front desk, are reported to be very friendly and helpful. With a focus on comprehensive patient care and exceptional client service, Southwest Veterinary Surgical Service, PC is a reliable extension of veterinary practices in the communities they serve.
A Huge thank you to SVSS and especially Dr. Roberts and her interns and assistants. My cat Lance broke his hip during the normal course of play during the night, and was unable to put any weight on his leg. She added him to her already full surgery schedule that day, so he wouldn't have to hobble around all weekend. Lance was able to begin putting weight on the leg the next day, and was able to navigate the few steps to his litter and food. During Lance's overnight stay, the tech sent me pics and an update on his condition. Lance likes Dr. Roberts and the other docs so much, he want over to them during his follow-up examination...something he NEVER does with 'strangers'. Again, thank you SVSS!
I cannot say enough about these guys. My dog had a particularly complex surgery (TECA) on both ears. I live in a community in NM that didn’t have a board-certified surgeon that I was comfortable with to do the surgery so we drove over 3 hours to Tucson. Buddy was well taken care of during this process and they accommodated my traveling schedule so we weren’t driving in the summer heat. Dr. Shelley explained the procedure and risks in detail and the staff was incredibly gracious and patient with a dog mom who was an absolute wreck. I HIGHLY recommend them to anyone having to consider surgery for their fuzzy companion. Thanks again for the great care. -Buddy’s mom 🐾
Snoop had been fighting a chronic ear infection for over a year. We started at primary care, escalated to a dermatologist and when it could not be treated any longer at these levels TECA (Total Ear Canal Ablation) ended up being the final step to mitigating this condition. Made calls all over the valley, a place in New Mexico and even a facility in Ft. Worth. When the staff answered the phone at the Peoria location, I knew we had found our place. They had not even given me the pricing yet when I knew this was the place. They answered the phone quickly, a really human answered! We all know this is not so common anymore. A friendly, courteous and professional voice. Then the price ended up being quite a bit lower than anyone else in the valley. Do not let the low price lead you to thinking the facility, staff or services are sub par, it is quite the opposite. We have visited many facilities and dealt with a lot of staff throughout this process. The Peoria location is the best!!! TECA is a complex surgery, not to be trusted to just any surgeon. Robert Newman, DVM is awesome. Snoop's surgery went perfect. His follow up appointments are done with great care and patience. Snoop is 78 pounds of hard to control dog, of course he is my sweet boy, but examining and treating him is not easy. His challenges were not a challenge for this staff. They make it look easy. If you have a family member in need of surgery, stop here and make an appointment. You will not beat the care or price making anymore phone calls.