Petelin Vision Peoria

Petelin Vision Peoria is a highly-rated vision care practice. Patients praise the doctors for their skill and kindness, noting positive experiences with cataract surgery and overall patient care. The staff is described as helpful, knowledgeable, and friendly, making the visit comfortable. Scheduling is efficient, and patients feel well-informed throughout the process. The staff is consistently praised for their excellent customer service. Customers appreciate the friendly and welcoming atmosphere, with the staff making the experience feel more like "having tea with friends" than a typical medical visit. The practice offers a vast selection of high-quality, fashionable frames, which customers find to be better than at other vision care providers they have visited. Patients also highlight the efficiency of the scheduling process, with some even able to secure same-day appointments. However, some customers have noted issues with communication, such as changes in business hours and delays in receiving their ordered glasses. The practice is encouraged to improve its communication with customers to ensure a seamless and consistent experience.