She started out great as an airbnb cleaner, but once she gained my trust, work quality goes downhill once she perceives she can take advantage of me not being on-site. Sent me false photos for payment, though cleaning wasn't fully done. I sent a second party unannounced to verify the work; please see photos sent to me. I personally came to see the property and personally witnessed poor cleaning for my airbnb rentals. Didn't clean behind furnitures, like other reviews. Beds either missing comforters, flat sheet, pillow cases, or fitted sheets. Hairs on floors (she claimed they belong to the restoration company, but I met them, and none of them--all males-- have... read full review
March 2022
The first time they came they did not do what I asked them to and my house was still in need of cleaning. The second and third time they never showed up. The forth and last time they stole a diamond necklace. After researching, I could not find a business license, they are uninsured and not bonded. On top of that Alicia will not return my key. I am having to change my locks and gate code. I filed a police report, hoping to get my necklace back.
February 2022
I give up. Asking for a 50% refund for poor work is not harassment or defamation. I didn't even get the $75 refund you agreed to in the beginning. I will not be asking anymore.
She started out great as an airbnb cleaner, but once she gained my trust, work quality goes downhill once she perceives she can take advantage of me not being on-site. Sent me false photos for payment, though cleaning wasn't fully done. I sent a second party unannounced to verify the work; please see photos sent to me. I personally came to see the property and personally witnessed poor cleaning for my airbnb rentals. Didn't clean behind furnitures, like other reviews. Beds either missing comforters, flat sheet, pillow cases, or fitted sheets. Hairs on floors (she claimed they belong to the restoration company, but I met them, and none of them--all males-- have... read full review
The first time they came they did not do what I asked them to and my house was still in need of cleaning. The second and third time they never showed up. The forth and last time they stole a diamond necklace. After researching, I could not find a business license, they are uninsured and not bonded. On top of that Alicia will not return my key. I am having to change my locks and gate code. I filed a police report, hoping to get my necklace back.
I give up. Asking for a 50% refund for poor work is not harassment or defamation. I didn't even get the $75 refund you agreed to in the beginning. I will not be asking anymore.