Every other person seemed to be having the worst day on earth. Luckily the people who I needed to mainly deal with were nice. I was just there for a blood draw but I was going to ask about their mental health services until I experienced the employees and that will be a no go. It's really unfortunate when a medical staff is so unprofessional and unfriendly.
October 2021
Always had a great experience, first with Dr Smith and then a few years later with Dr Matthews. Always caring and understanding with any questions or concerns. I would like the call center and front desk to improve regarding response times, but it's understandable that they might be busy with all that is going on. Ultimately, I trust these folks. Thank you.
December 2020
They've always been excellent about making appointments not long after I've contacted them. The longest I've had to wait so far has been 3 days from calling in. Dr. Matthews has provided attentive, polite, and extremely helpful care each time I've seen him.
Every other person seemed to be having the worst day on earth. Luckily the people who I needed to mainly deal with were nice. I was just there for a blood draw but I was going to ask about their mental health services until I experienced the employees and that will be a no go. It's really unfortunate when a medical staff is so unprofessional and unfriendly.
Always had a great experience, first with Dr Smith and then a few years later with Dr Matthews. Always caring and understanding with any questions or concerns. I would like the call center and front desk to improve regarding response times, but it's understandable that they might be busy with all that is going on. Ultimately, I trust these folks. Thank you.
They've always been excellent about making appointments not long after I've contacted them. The longest I've had to wait so far has been 3 days from calling in. Dr. Matthews has provided attentive, polite, and extremely helpful care each time I've seen him.