About Hansen Family Plumbing and Air
Hansen Family Plumbing and Air is a trusted contractor providing high-quality plumbing and HVAC services in Mesa, Tempe, Chandler, Scottsdale, Gilbert, Queen Creek, Phoenix, and nearby areas. They offer repair, installation, and maintenance at competitive prices, with a guarantee on all work. Their services include sewer line repair, water heater installation, water softener installation, general plumbing, and HVAC installation, repair, and maintenance. Customers appreciate the team for being polite, efficient, and reasonably priced, with technicians arriving on time and doing thorough work. The company is known for clear communication, fast service, and attention to detail, making them a reliable choice for residents needing plumbing and HVAC help. Recent reviews highlight easy scheduling, great follow-up, and technicians who are knowledgeable and friendly. One customer praised the technician’s professionalism, though the technician was unable to locate a leak. Another appreciated prompt service and a same-day water heater replacement, noting the cost was reasonable and efficient. Recently, the team repaired a kitchen sink drain and drain line, clearing the blockage and cleaning up the area under the kitchen, with a technician named Chad providing professional service. Customers also reported excellent service arriving within the hour, quickly fixing the clogged drain in the a/c unit, and checking the second unit to ensure it was clear. The water heater installation was completed on time, leaving the area clean, and was praised by a customer who is OCD, for making them happy. Additionally, Robert and Thoren provided friendly, knowledgeable, and efficient service, demonstrating professionalism and timely assistance.
One of my AC units went out and we were able to get a technician dispatched same day. Excellent communication from Jennifer during the scheduling/dispatch process. Nels was our technician and he was great!! Super friendly, well spoken, used shoe covers in the house, explained the issue and pricing options in a way I could understand, he had the parts available and did the repair on the spot. Super impressed with the service received! Will definitely use Hansen Family again!!
Prompt. Competitive. Professional.
We discovered Hansen Family when we needed help with a leaky pipe in our home. We are first time homeowners with a home that needs some TLC and we were learning as we went. We were so worried this leaky pipe would be an expensive headache. They not only fixed the pipe but helped install a shutoff valve because the tech wanted us to get our moneys worth for the minimum he had to charge to come out. From then on, they have been our go to when our home needs help! A couple years later we lost water pressure in our home and they were the first ones we called and let them install the new water heater required to fix the issue. This summer, our A/C was not quite cooling as well as it used to so yet again, Hansen Family was who we called. They discovered our unit had shifted on our roof and left two gaps and we were literally cooling our roof off! Had we not trusted our gut, and called them out, we could have been in for a major headache later! They saved us so much by resealing the unit and securing it so it doesn’t shift again as well as unclogging a drain. Our husky is one happy pup and my old man pittie literally won’t leave the window because he wants the tech to come back and give him some love and pets again. Thank you Kole for making my pups happy today and cooling our home off and thank you to any tech who has saved our little project home time and time again. We cannot recommend this company highly enough for both quality of service and affordability. Every single person we have dealt with has been nothing but kind and treated us like family. One review isn’t enough to thank them for all the help they have given us to help make our little project home a happy home. Thank you again Hansen Family for being simply amazing at what you all do.