Reviews for Dr. Susan Reckell
Write a reviewHours
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Tips
by appointment only accepts credit cards private lot parking free wi-fi bike parking
I don't leave reviews often, but wanted to leave one for here as their 3 star rating almost detoured me from coming, but I I still chose to because of how close it is to my new house, and I'm glad I did! I usually dread any type of doctor/place where I have to use insurance as it's usually a pain and things are never straightforward, but this Riviera Opticare was fantastic! Literally everyone I interacted with was great. From the person who answered the phone to schedule my appointment, to the lovely lady who charted all of my information, to the optometrist, and the person at the end who helped my find my right fit and check out. Everyone was so nice, patient and helpful. The process was all very straightforward and they got me in and out quickly.I'm very glad I came here!
I've been coming to Riviera for years. I started in Scottsdale and was so happy to discover they had an east valley location. And though this location is quite a drive from my south Chandler home, I continue to make the trek because I won't trust my eyes to anyone else. When reading others reviews, please remember that everyone has a bad day from time to time. But 90% of the time, I've been met with very friendly and pleasant staff here.
My wife and I visited this firm at the recommendation of EyeBob, where we purchased our frames. We met Addison Slade, an Optician, and worked with him to adjust our frames. We were exceptionally impressed with his and the staffs' welcoming attitude. Moreover, Addison displays a significant customer-centric that demonstrates the positive business value proposition for using this Optician enterprise. We will continue to use this firm for all of our glasses and frames.