Everyone I interacted with was kind, attentive, and knowledgable. I didn't make an appointment as I needed immediate care after an injury. Called ahead to ensure they do x-rays at this location and get an estimated wait time as some locations had very long waits. I waited about 15-30 minutes.
February 2024
I went right when they opened on Sunday morning (8am, was there 7:55). I was the only one inside and I was seen around 8:25. Lots of paperwork and signing stuff, finally got back and was seen and left at 8:35. Not too bad from start to finish walk in 8:00-8:35. I threw my back out and wanted some advice and a prescription and they helped with both. Overall simple experience, main provider seemed caring and wanting to help, first nurse doing triage seemed rushed or irritated a little, but maybe she was having an off day. Wait is expected but I recommend going right in the morning if you can or scheduling an appointment.
November 2023
I did not feel the empathy nor human contact of the visit. I felt rushed by the intake person. The doctor nor the discharge person seemed caring or concerned. I understand they are busy, to me the patient, I would not have made an appt if I was not concerned
Everyone I interacted with was kind, attentive, and knowledgable. I didn't make an appointment as I needed immediate care after an injury. Called ahead to ensure they do x-rays at this location and get an estimated wait time as some locations had very long waits. I waited about 15-30 minutes.
I went right when they opened on Sunday morning (8am, was there 7:55). I was the only one inside and I was seen around 8:25. Lots of paperwork and signing stuff, finally got back and was seen and left at 8:35. Not too bad from start to finish walk in 8:00-8:35. I threw my back out and wanted some advice and a prescription and they helped with both. Overall simple experience, main provider seemed caring and wanting to help, first nurse doing triage seemed rushed or irritated a little, but maybe she was having an off day. Wait is expected but I recommend going right in the morning if you can or scheduling an appointment.
I did not feel the empathy nor human contact of the visit. I felt rushed by the intake person. The doctor nor the discharge person seemed caring or concerned. I understand they are busy, to me the patient, I would not have made an appt if I was not concerned