Came in on time for 2:10 appointment and didn't get back to the examination room until 3:15. nurse was not real friendly. I been working with Dr Oneil for almost five years. his is a wonderful doctor but waiting with a five year old with special needs is really hard. The front office lady was having a hard time checking people in and out, adding to the wait time. the doctor finally came into the room at 3:40. examination latest 8 minutes. we sat in examination room while doctor typed up exam notes. checked out at 4:00. Two plus hours with travel and waiting. really caring doctor. just need improvements on waiting time.
November 2018
Not welcoming, waited over an hour after our appointment time. Didn't feel like the doctor really cared about my kid at all. Not very child friendly in my opinion. Not a very pleasant experience.
November 2018
Short wait time, nice staff, but most impotantly, great with my toddler. No normal optometrists get busy, crazy toddlers like dr. Underdahl! I am very appreciative of his work. He used toys and images to effectively assess my son's eyes.
Came in on time for 2:10 appointment and didn't get back to the examination room until 3:15. nurse was not real friendly. I been working with Dr Oneil for almost five years. his is a wonderful doctor but waiting with a five year old with special needs is really hard. The front office lady was having a hard time checking people in and out, adding to the wait time. the doctor finally came into the room at 3:40. examination latest 8 minutes. we sat in examination room while doctor typed up exam notes. checked out at 4:00. Two plus hours with travel and waiting. really caring doctor. just need improvements on waiting time.
Not welcoming, waited over an hour after our appointment time. Didn't feel like the doctor really cared about my kid at all. Not very child friendly in my opinion. Not a very pleasant experience.
Short wait time, nice staff, but most impotantly, great with my toddler. No normal optometrists get busy, crazy toddlers like dr. Underdahl! I am very appreciative of his work. He used toys and images to effectively assess my son's eyes.