I used to go here for a couple years and had to leave. I needed a better experience with an eye doctor. I since found a new one and had an absolutely amazing experience there. So I'm glad I moved on from this place. I never did like their Nevada vendor they use to make their glasses. They are very slow. They don't QC their own work before they ship it back to the eye doctor's office. Once when the front desk at the eye doctor screwed up the order, and then the lab compounded that screw up with their lack of QC it took near three months to get the glasses I needed. I then started taking my prescription online and I get glasses way faster, and I have a way better selection. I never know what to expect when meeting with any doctor. Most seem to be too busy to talk to you or listen, or offer advice, whatever it is they're supposed to do, so I don't have much to compare this to, but when meeting with the eye doctor I never felt I mattered much and wasn't listened to. It seemed more like hop in the chair let's measure somethings. Don't have time for your problems. Okay here's your prescription, don't forget to pay the lady at the register and I was out.
Aug 2021
I am a fully vaccinated, very healthy senior woman, with the exception of asthma. After15 mins of interaction in the bldg, one employee came out and told me I had to wear the mask they provided because they are a healthcare facility. Regardless of being informed of my asthma and vaccination status. (I have documented proof I carry) By the time I was to leave the facility I had begun to wheeze. Had to rush immediately home, do an inhaler, take medication and go on the nebulizer. All of which I have not had to do since not wearing a mask since January 2021. I would like to add, my medical doctors office does not require a mask and last time I checked they are actually a full service family medical practice.
Apr 2021
I've been coming here since 2013 and since I moved to LA in 2017, I've been to a few different doctors in LA, but have had awful experiences there. Dr. Betsko and the whole team are so incredibly friendly and are such super heroes day in and day out that I go out of my way to schedule appointments here in AZ and time it for when I visit my family vs finding anyone else out in LA. Overall, the best you can find anywhere!
I used to go here for a couple years and had to leave. I needed a better experience with an eye doctor. I since found a new one and had an absolutely amazing experience there. So I'm glad I moved on from this place. I never did like their Nevada vendor they use to make their glasses. They are very slow. They don't QC their own work before they ship it back to the eye doctor's office. Once when the front desk at the eye doctor screwed up the order, and then the lab compounded that screw up with their lack of QC it took near three months to get the glasses I needed. I then started taking my prescription online and I get glasses way faster, and I have a way better selection. I never know what to expect when meeting with any doctor. Most seem to be too busy to talk to you or listen, or offer advice, whatever it is they're supposed to do, so I don't have much to compare this to, but when meeting with the eye doctor I never felt I mattered much and wasn't listened to. It seemed more like hop in the chair let's measure somethings. Don't have time for your problems. Okay here's your prescription, don't forget to pay the lady at the register and I was out.
I am a fully vaccinated, very healthy senior woman, with the exception of asthma. After15 mins of interaction in the bldg, one employee came out and told me I had to wear the mask they provided because they are a healthcare facility. Regardless of being informed of my asthma and vaccination status. (I have documented proof I carry) By the time I was to leave the facility I had begun to wheeze. Had to rush immediately home, do an inhaler, take medication and go on the nebulizer. All of which I have not had to do since not wearing a mask since January 2021. I would like to add, my medical doctors office does not require a mask and last time I checked they are actually a full service family medical practice.
I've been coming here since 2013 and since I moved to LA in 2017, I've been to a few different doctors in LA, but have had awful experiences there. Dr. Betsko and the whole team are so incredibly friendly and are such super heroes day in and day out that I go out of my way to schedule appointments here in AZ and time it for when I visit my family vs finding anyone else out in LA. Overall, the best you can find anywhere!