The team diagnosed my laptop's problem quickly and professionally. On Weds, they ordered an SSD to replace my existing drive and said it would be delivered in a "couple of days" (actually delivered Monday PM). I delivered PC to them Tues at 0800-tech said it would take a couple of hours to install and transfer data. Receive PC back Weds at 2pm. They hadn't downloaded the MS office suite that I previously used, so had to stand around for a bit. My virus protection wasn't loaded either, nor Adobe acrobat. Once that was corrected, my laptop now works like NEW. I'm super happy with the result. The techs need some training about setting expectations... read full review
April 2024
I can not say enough positive remarks about Computer Nerds. The people that work there go out of their way to help you, go above and beyond to make sure everything is perfect and you understand exactly has been done. Tony worked on my computer relentlessly to try to retrieve my documents, pictures, etc. after my hard drive literally was gone. Everyone there is exceptional and I will not go anywhere else for work on my computer. GREAT COMPANY! Thank you, LN Kelley
February 2024
Tony the tech kind of took care of the problem. Lent me a computer to use while he works on mine. got all my apps and stuff transferred and helped me get my email set up again. Also helped were the girls in the back, Danielle and any others that helped. Thank you all.
The team diagnosed my laptop's problem quickly and professionally. On Weds, they ordered an SSD to replace my existing drive and said it would be delivered in a "couple of days" (actually delivered Monday PM). I delivered PC to them Tues at 0800-tech said it would take a couple of hours to install and transfer data. Receive PC back Weds at 2pm. They hadn't downloaded the MS office suite that I previously used, so had to stand around for a bit. My virus protection wasn't loaded either, nor Adobe acrobat. Once that was corrected, my laptop now works like NEW. I'm super happy with the result. The techs need some training about setting expectations... read full review
I can not say enough positive remarks about Computer Nerds. The people that work there go out of their way to help you, go above and beyond to make sure everything is perfect and you understand exactly has been done. Tony worked on my computer relentlessly to try to retrieve my documents, pictures, etc. after my hard drive literally was gone. Everyone there is exceptional and I will not go anywhere else for work on my computer.
GREAT COMPANY!
Thank you, LN Kelley
Tony the tech kind of took care of the problem. Lent me a computer to use while he works on mine. got all my apps and stuff transferred and helped me get my email set up again. Also helped were the girls in the back, Danielle and any others that helped. Thank you all.