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Reviews for Good Years Family Medicine
Add your commentGood Years Family Medicine
14960 W Indian School Rd #340, Goodyear
Directions Call Website Suggest an Edit14960 W Indian School Rd #340, Goodyear
Directions Call Website Suggest an Edit
We are so grateful for many years of dedicated care by Dr. A. and Dr. G Chrostowski. They go above and beyond to meet the medical needs of my 90 year old mother, my husband, myself, and my special needs daughter. They are very knowledgeable with practical help (not just pills), excellent referrals, a willingness to listen, and a sincere desire to see their patients well and happy. Their diagnoses have been spot on--correct--and have supported us through taking their own time off to do extensive paperwork to meet deadlines for my husband's disability. Dr. A. and Dr. G. are a wonderful blessing to us, and I thank God for them.
I am really disappointed. I have been coming to this Dr's office for years and now that they had changed so many drs and front office., you can't get a hold of anyone to schedule an appt and long waits to see the the NP. Recently I had a follow up with the NP just to get my results and never had to do a tele visit, normally they would have the assistant call me. That is all they really needed to do. Sat on the phone for almost an hour waiting for the NP to give me my results. And then to be charged another 40.00 Time to go somewhere else.
I’m okay with the wait time personally since I’m sure they’re busy, but they need to find a better system to handle appointments. It would be nice if they sent out a confirmation as soon as an appointment is booked, and shortly before the appointment takes place. I called to confirm an appointment for May 25th that I booked on May 4th, and they had no record of the call taking place even though my call logs showed otherwise. I scheduled time off of work for this appointment and I have little confidence that my appointments are actually valid, so I will go elsewhere moving forward. I initially waited 4 months to be established as a patient, but I wanted to warn others... read full review